Information & Resources
Information & Resources Hub
Quick Access to Essential Tools and Links
Use this page to access the homeowner portal, make payments, request documents, submit forms, and find important information for your community. If you’re exploring management services, you can also submit a Request a Proposal.
NEW! CINC Connect Homeowner Portal — Effective October 21, 2026
CINC Connect: Frequently Asked Questions
How do existing homeowners sign in?
Existing homeowners can use their current login credentials, which will carry over to CINC Connect. There is no need to create a new account.
Will payments and AutoPay transfer over?
Yes. Existing payments and AutoPay information will transfer to the new portal. However, we encourage homeowners to review their payment and AutoPay settings after the October 21 transition to confirm everything transferred correctly.
Mobile App Download:
Need Help with CINC Connect?
CINC Connect Support: 1-800-644-9317
Support is available for questions about launch emails, app access, login issues, basic app navigation, and payment notifications.
Getting Started with CINC Connect Video
Payment Options
Western Alliance Payment Processing Fees
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eCheck: $2.95 for one-time payments; FREE for recurring payments.
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Credit Card: 3% per payment, including recurring payments.
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Debit Card: $5.00 per payment, including recurring payments.
What you will need before you log-in to the bank site:
Management company ID: 6512
Association ID: Can be found on your statement.
Account Number: Can be found on your statement.
If you are unable to locate this information, please email info@gudhoa.com, Provide your name and property address.
CINC Connect Payments - One Time or Recurring
CINC Payment Processing Fees
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eCheck: $2.99 for one-time payments; $1.99 for recurring payments.
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Credit or Debit Card: 3.5% per payment, including recurring payments.
U.S. Mail - Payments
Mailed payments may be by Check, Money Order, or Cashier's Check (No Traveler's Checks)
Send payments by mail to:
*** Association name ***
c/o GUD Community Management
PO Box 94915
Las Vegas, NV 89193
Realtors | Title & Escrow Companies
All HOA resale and refinance documentation for GUD-managed communities is processed through HomeWiseDocs. This includes resale disclosures, lender questionnaires, demand statements, and governing documents.
Please place all document orders directly through HomeWise to ensure accurate, compliant, and timely processing.
